IR Contacts


Moor Place, 1 Fore St Ave,
London EC2Y 9DT
United Kingdom
+44 (0)20 7588 1800


Tulchan Group, 85 Fleet St,
London EC4Y 1AE
United Kingdom

+44 (0)20 7353 4200



100 Fenchurch St,
London EC3M 5JD


30 Gresham St,
London EC2V 7QN

  • Environmental, Social & Governance

Environmental, Social & Governance

Below is a high level summary of ESG at Alfa. Please download our Quick Reference Guide to ESG at Alfa for more detail.

At Alfa, we have a passion for using our expertise to create shared value for the communities in which we work. We believe that our corporate activity should positively impact the lives and livelihoods of everyone we work with, as well as the wider community.

Our dedicated Social Impact team has been in place for over 15 years, with team members drawn from across the Company. We have recently expanded our social impact activities around the globe, with a new local team being created in the Asia-Pacific region and a number of inclusion-related breakfast sessions, and social and wellbeing events being coordinated globally. These teams and events not only showcase our commitment to communities in which we operate, but provide an invaluable platform for people to both share their experiences and learn from others.


Alfa remains committed to better understanding our contribution to climate change and working collaboratively with stakeholders to reduce potential impacts. We have an environmental policy which recognises our responsibility to the environment beyond legal and regulatory requirements.

Alfa's Environmental Impact Team was created by employees of Alfa and is made up of people from different teams across the office. The Environmental Impact Team works to ensure that we continuously improve on our environmental policies and activities, and maintain our commitment to sustainability. All team members commit a number of hours each week to Environmental Impact Team activity, and seek to promote environmental issues amongst colleagues as much as possible.

The UK-based charity, The Climate Coalition, has been chosen by Alfa’s UK employees as Alfa’s UK charity partner for the 2021-2022 fiscal year.

Alfa has implemented offsetting for carbon neutrality during the course of 2021, by partnering with Ecologi. Ecologi only funds offset projects which meet the highest verification standards, such as Gold Standard or Verified Carbon Standard; as well as projects that meet other important sustainability standards like CCBS and SD VISsta.

Further detail can be found on pages 58–69 of the 2021 Annual Report


At Alfa, our success as an organisation hinges on being able to recruit, retain and develop our Alfa team, allowing our people to innovate and grow throughout their career. Our approach to inclusion and diversity is a critical part of our business and culture. Our team, which speaks over 30 languages and comprises more than 50 nationalities, is more productive for our diversity of thought and experience. Our inclusion community meets regularly to contribute to sustainable growth and unleash possibilities by embracing our mix of different perspectives.

We have also provided the environment to help the formation and growth of new communities within Alfa, for example, the growth of the Women’s Community and the formation of the Alfa for Racial Equity Group. These communities and others have organised many social talks and events for us to engage the company and support wellbeing. Externally we have highlighted important issues by using our corporate voice to support and champion bodies such as the Black British Network, Stonewall, DIAL Global and the Women’s Association, and we have supported our supply chain through a difficult year.

In celebration of diversity, Alfa launched Cultural Days in 2022. Flexible Culture Days will allow our people to swap in and out of national public holidays that might not match their particular values, beliefs or heritage.

The US-based charity, Feeding America, has been chosen by Alfa’s US employees for the 2020-2022 fiscal years and the Australia-based charity, Share the Dignity has been chosen by Alfa’s Asia Pacific employees for the 2021-2022 fiscal year. 

Further detail on these communities can be found on pages 58–69 of the 2021 Annual Report.

Corporate Governance

Alfa is committed to high standards of corporate governance in our business, and apply the principles and supporting principles of the UK Corporate Governance Code. Further detail can be found in the Governance section and on pages 70-128 of the 2021 Annual Report.

Alfa and the UN SDGs

The United Nations Sustainable Development Goals are the blueprint to achieve a better and more sustainable future for all. They address the global challenges we face, including those related to poverty, inequality, climate change, environmental degradation, peace and justice. The 17 Goals are all interconnected, and in order to leave no one behind, it is important that we achieve them all by 2030.

Alfa has selected four sustainable development goals to help shape and inform our social impact efforts. We feel these goals fit well with a lot of the initiatives we currently have in progress, and some of the things we want to focus on in the future.

Quality Education
Quality Education
Partnerships for the Goals
Partnerships for the Goals
Gender Equality
Gender Equality
Climate Action
Climate Action


In April 2022, Alfa was awarded GOLD status by Investors In People. This global benchmarking gives us confidence that we’re doing all the right things, channelling our efforts into leading, supporting and improving our people. 


As of 28 June 2021, Alfa has achieved an ISS ESG “Prime” rating. ISS ESG takes an absolute best-in-class approach by industry, so companies are categorized as “Prime” if they achieve/exceed the sustainability performance requirements (the “Prime threshold”) defined by ISS ESG for each specific industry in the ESG Corporate Rating.

According to ISS, “Prime” companies are sustainability leaders in their industry and are better positioned to cope with material ESG challenges and risks, as well as to seize opportunities, than their “Not Prime” peers. Alfa also sits in the first decile within the Software & Diversified IT Services Industry, out of 239 companies.

If you would like more information about the ESG Corporate Rating, then please see:


Alfa received a ‘C’ rating in the 2021 CDP (formerly the Carbon Disclosure Project) benchmark for Climate Change, which indicates that we have knowledge of impacts on, and of, climate issue. This was the first year Alfa participated in the CDP disclosure and scoring process. The CDP score is based on Alfa’s performance data in 2020 and since then we have further accelerated our focus on climate.

CDP is a non-profit charity that runs a global disclosure system to score companies and cities on the level of environmental management. CDP's annual climate disclosure and scoring process is widely recognised as the gold standard of corporate environmental transparency.