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  • Environmental, Social & Governance

Environmental, Social & Governance

At Alfa, we have a passion for using our expertise to create shared value for the communities in which we work. We believe that our corporate activity should positively impact the lives and livelihoods of everyone we work with, as well as the wider community.

Our dedicated Social Impact team has been in place for over 15 years, with team members drawn from across the Company. We have recently expanded our social impact activities around the globe, with a new local team being created in the Asia-Pacific region and a number of inclusion-related breakfast sessions, and social and wellbeing events being coordinated globally. These teams and events not only showcase our commitment to communities in which we operate, but provide an invaluable platform for people to both share their experiences and learn from others.


Alfa remains committed to better understanding our contribution to climate change and working collaboratively with stakeholders to reduce potential impacts. We have an environmental policy which recognises our responsibility to the environment beyond legal and regulatory requirements.

Alfa's Green Team was created by employees of Alfa and is made up of people from different teams across the office. The Green Team works to ensure that we continuously improve on our environmental policies and activities, and maintain our commitment to sustainability. All team members commit a number of hours each week to Green Team activity, and seek to promote environmental issues amongst colleagues as much as possible. Alfa is aiming to become carbon-neutral by the end of 2021.

The UK-based charity, The Climate Coalition, has been chosen by Alfa’s UK employees as Alfa’s UK charity partner for the 2021-2022 fiscal year.

Further detail can be found on pages 56–63 of the Annual Report


At Alfa, our success as an organisation hinges on being able to recruit, retain and develop our Alfa team, allowing our people to innovate and grow throughout their career. Our approach to inclusion and diversity is a critical part of our business and culture. Our team, which speaks over 30 languages and comprises more than 50 nationalities, is more productive for our diversity of thought and experience. Our inclusion community meets regularly to contribute to sustainable growth and unleash possibilities by embracing our mix of different perspectives.

We have also provided the environment to help the formation and growth of new communities within Alfa, for example, the growth of the Women’s Community and the formation of the Alfa for Racial Equity Group. These communities and others have organised many social talks and events for us to engage the company and support wellbeing. Externally we have highlighted important issues by using our corporate voice to support and champion bodies such as the Black British Network, Stonewall, DIAL Global and the Women’s Association, and we have supported our supply chain through a difficult year.

The US-based charity, Feeding America, has been chosen by Alfa’s US employees for the 2020-2022 fiscal years and the Australia-based charity, Share the Dignity has been chosen by Alfa’s Asia Pacific employees for the 2021-2022 fiscal year. 

Further detail on these communities can be found on pages 56–63 of the Annual Report.

Corporate Governance

Alfa is committed to high standards of corporate governance in our business, and apply the principles and supporting principles of the UK Corporate Governance Code. Further detail can be found in the Governance section and on pages 64–112 of the Annual Report.

Alfa and the UN SDGs

The United Nations Sustainable Development Goals are the blueprint to achieve a better and more sustainable future for all. They address the global challenges we face, including those related to poverty, inequality, climate change, environmental degradation, peace and justice. The 17 Goals are all interconnected, and in order to leave no one behind, it is important that we achieve them all by 2030.

Alfa has selected four sustainable development goals to help shape and inform our social impact efforts. We feel these goals fit well with a lot of the initiatives we currently have in progress, and some of the things we want to focus on in the future.

Quality Education
Quality Education
Partnerships for the Goals
Partnerships for the Goals
Gender Equality
Gender Equality
Climate Action
Climate Action



As of 28 June 2021, Alfa has achieved an ISS ESG “Prime” rating. ISS ESG takes an absolute best-in-class approach by industry, so companies are categorized as “Prime” if they achieve/exceed the sustainability performance requirements (the “Prime threshold”) defined by ISS ESG for each specific industry in the ESG Corporate Rating.

According to ISS, “Prime” companies are sustainability leaders in their industry and are better positioned to cope with material ESG challenges and risks, as well as to seize opportunities, than their “Not Prime” peers. Alfa also sits in the first decile within the Software & Diversified IT Services Industry, out of 239 companies.

If you would like more information about the ESG Corporate Rating, then please see:


In July 2021, Alfa received an ESG Risk Rating of 13.2 from Sustainalytics. Alfa was assessed to be at “Low Risk” of experiencing material financial impacts from ESG factors and its management of relevant ESG issues was assessed to be “Strong”.

Within the universe of 14,191 companies that Sustainalytics rates, Alfa is ranked #579; of the 847 companies within the Software & Services Industry, Alfa is ranked #15; and of the 327 companies within the Enterprise and Infrastructure Software, Alfa is ranked #8.

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